FAQ

Please do not return any items or coffee before contacting us at service@coffeetimeparks.com. Our #1 goal is your satisfaction.

PLEASE INSPECT ALL ITEMS IN YOUR ORDER FOR ACCURACY ONCE YOUR PACKAGE ARRIVES.

If for some reason you received a damaged or incorrect product please contact us within 24 hours of receipt. In this case, you may request a full refund for the purchase price of the coffee(s) or item(s) within five (5) business days of receipt of the shipment based on UPS or USPS tracking information. Please contact our customer service team to initiate a return by emailing us at service@coffeetimeparks.com.

Orders ship within 3–4 business days to allow for custom roasting, excluding weekends, holidays, and possible weather events that affect our roster. Shipping typically takes 5–7 business days. Allow 8 to 11 days from the time of order. We communicate clearly through email to track your order. Expedited shipping is not a current option.

We source our single-origin beans from sustainable farms in Central and South America, Africa, and Southeast Asia. Each product offering has the specific source information in the description.

Arabica (Coffea arabica) is the most widely grown coffee species in the world, and the one we use exclusively at Coffee Time Parks. Known for its smooth, complex flavor profile, Arabica beans tend to have lower bitterness and higher acidity than other species, with notes that range from fruity and floral to nutty and chocolatey depending on the origin and roast. Grown at higher elevations in regions like Central and South America, Africa, and Southeast Asia, Arabica thrives in the kind of rugged, scenic terrain that park lovers know well.

He seems to be partial to Trail Tracker, however there are reports of him walking off with any bag that says "Coffee Time Parks."

They are actually drawn to earth by the aroma. Coffee Time Parks coffee is so fresh and carefully roasted that the aroma itself brings them into orbit. Knowing that Coffee Time Parks coffee is mostly found in the wilderness where the park-loving customers spend much of their time, they find it enjoyable to tease Bigfoot and challenge him for the coffee. So kind of a sport with rewards for them.

Many times single origin coffee is subject to the season. When it's out of season it is less available.

Specialty coffee prices are driven by a mix of how hard the coffee is to grow, how selectively it's processed, and the risk/overhead of getting it from farms to roasters. Key drivers include:

• Quality and scoring: "Specialty" is defined by high cup quality. Better lots get priced higher because roasters are buying quality consistency, not just beans.
• Yield and crop risk: Coffee is vulnerable to weather swings, pests, and diseases. Low yields mean less volume and higher prices.
• Microlots and limited availability: Single-farm, single-variety, or narrowly processed lots can be scarce. Scarcity raises the price even if broader commodity prices are flat.
• Varietal and terroir: Some cultivars and growing conditions perform better for sweetness/aroma and are more sought-after. Unusual provenance often carries a premium.
• Processing choices: Washed vs. natural vs. honey, fermentation duration, drying quality, and moisture control materially affect flavor and can add cost and risk.
• Labor and post-harvest costs: Harvesting is often labor-intensive, plus sorting/drying/quality control after harvest adds cost.
• Quality control and logistics: Selective sorting, careful storage, and reducing transport damage all add cost — and specialty buyers pay for that reduced variability.
• Commodity and FX backdrop: Even specialty lots are tied to the broader coffee market because import/export, shipping, hedging, and financing all move with general coffee supply/demand and currency exchange rates.
• Market structure: Specialty often involves more actors (exporters, importers, graders, brokers) and more sampling/handling, which can mean higher costs.
• Roaster demand and marketing: If roasters and consumers strongly prefer certain origins or processing styles, that pulls prices up.
• Certification and compliance costs: Organic, Rainforest Alliance, Fair Trade, and other compliance regimes can add documentation and auditing costs.
• Tariffs/shipping/energy costs: Shipping container rates, fuel, warehousing, and local energy costs affect pricing — especially for smaller shipments typical in specialty.