Refund policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

All returns start with a phone call to 480 744-9716 or email to service@coffeetimeparks.com to receive an Return Authorization.

Upon acceptance, we’ll send you a return shipping label, with instructions. Items sent back to us without first requesting a return will not be accepted. 

We are here to assist.  Please call or email with any questions.
service@coffeetimeparks.com.  480 744-9716

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right as quickly as possible.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was accepted or not. If accepted, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since accepted, please contact us at chuck@coffeetimeparks.com.

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. 

If accepted please keep the original package or bag and call customer support at 480 744-9716 for assistance with all returns or quality concerns.

We want any concerns to be handeled easily for you, please contact us for questions service@coffeetimeparks.com. or call 480 744-9716

Damages and issues
Please inspect your order upon reception and contact us immediately so that we can evaluate the issue and make it right.